| A: | Most file upload issues can be corrected by ensuring that file contents conform to all of the following rules:
- Only District administrators, District Benchmark Builders, and Super Test Administrators may upload multiple schools in a single file.
- Student ids must be unique within a district; use the NCWISE number, if possible.
- Student ids must be 5 to 20 characters in length.
- Student logins must be unique within ClassScape.
- Student logins must be 5 to 20 characters in length.
- Student passwords must be 8 to 20 characters in length.
- Student password must not contain or match the login.
- Student passwords cannot contain any of the following words:
apple, password, teach, school, change, hello, or classscape. - Remove any header rows from the file.
- Remove spaces and double quotes from the data.
- Remove empty category columns from the file.
- Remove commas from the data (e.g. Smith, Jr.)
- Remove the school code column from files for a single school.
- Student login and password must be specified for each student.
- Data columns must be in the following order (Category is optional):
MULTIPLE SCHOOL UPLOAD: School Code, Last Name, First Name, Student ID, Date of Birth, Gender, Grade, Ethnicity, Login, Password, Category
SINGLE SCHOOL UPLOAD: Last Name, First Name, Student ID, Date of Birth, Gender, Grade, Ethnicity, Login, Password, Category
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